Drop your photo, get a 400×514 pixel JPEG — the dimension ICA’s e-Services want for Singapore passport, Identity Card, PR and citizenship photo uploads. Cropping and resizing happen in your browser; the photo never leaves your device.
The Immigration & Checkpoints Authority uses one digital photo spec across its e-Services — passport, Identity Card, Permanent Residence, Long-Term Visit Pass and citizenship applications: a coloured photograph of 400×514 pixels, taken recently against a white background. Accepted file formats are jpg, jpeg, heic, heif and png, up to 8 MB. This page is preset to exactly 400×514 — drop your photo and download the result. The odd-looking dimension isn't odd at all: it's the classic 35×45 mm passport-photo ratio expressed in pixels, per the ISO/ICAO specifications ICA builds on.
Some passport agencies tell you not to touch the file at all. ICA is the opposite: its own guidance recommends apps that produce the required dimensions and says you can use the image editing software in your computer to resize the photograph — and ICA even operates its own free iC Online editing tool that crops and auto-resizes to 400×514. What's prohibited is altering or enhancing the photo — modifying facial features, filters, AI retouching, beauty modes. PixFit changes pixels-per-edge and bytes, never your appearance: cropping and re-encoding are the same plumbing ICA's own tool does.
400:514 is roughly a 7:9 portrait — slightly wider than a phone camera's 3:4 frame — so PixFit center-crops a little off the top and bottom of a typical portrait photo. That's usually fine for a head-and-shoulders shot with the face centred, but if your framing is tight, drag the crop preview so nothing important is lost: your full face must be visible, with the head positioned the way the ICAO guidelines show. And don't upscale — if your source photo is smaller than 400×514, PixFit warns you; take a sharper photo instead of inventing pixels.
ICA accepts HEIC and PNG natively, so format is rarely the problem — the dimension is, which is why you're here. An iPhone HEIC can be dropped straight in: PixFit decodes it in your browser and outputs a 400×514 JPEG. At that size the file lands around 30–60 KB at high quality, so the 8 MB ceiling never comes into play, and there's no minimum file size — nothing to pad, no floor tricks needed. Everything runs locally: a photo attached to your passport or IC application shouldn't take a detour through a random resizer's server, and the re-encode strips EXIF metadata (including the GPS position of wherever it was taken) as a side effect.
Composition is judged by ICA, not by pixel count: full face toward the camera, no headgear unless worn habitually in accordance with religious or racial customs (and it must not hide your facial features), white background, natural expression, and a recent photo — for passports, taken within the last three months, with a new photo required for every new application. ICA also recommends against selfies: have someone else take it. Check the current official photo guidelines before you submit — a rejected photo delays the whole application. Printed photos for hardcopy submission have their own rule (matte or semi-matte finish) that no file tool can help with.
Employment Pass, S Pass and Work Permit applications go through the Ministry of Manpower, not ICA, and MOM's portals publish their own upload rules — this page hasn't verified them, so if that's you, check the myMOM portal's requirements directly. Applying elsewhere? See the Australian citizenship, New Zealand visa and UK passport pages.